Privacy Policy

§1 Base Information

Our website may be used without entering personal information. Different rules may apply to certain services on our site, which are explained separately. We collect personal information (e.g., name, email address) in accordance with the provisions of Luxembourg data protection law and the EU General Data Protection Regulation (GDPR). Information is considered personal if it can be associated with a specific natural person. Please note that data transfer via the internet carries security risks and complete protection against third-party access cannot be guaranteed.

Company contact: Xmbhosting.com, Heinerscheid, Luxembourg, Email: info@xmbhosting.com

§2 Cookies

Our website uses cookies to recognize repeat visitors and improve our services. Cookies are small text files stored on your device. Most are session cookies, deleted after leaving the website. Some cookies may store information for automatic recognition via IP address. You can prevent cookies via your browser settings, but some website functions may not work properly.

§3 Server Data

For technical reasons, the following data transmitted by your browser or web server (server log files) is collected: type and version of browser, operating system, referring website (referrer URL), visited pages, date/time of visit, and IP address. This anonymous data is stored separately from personal data and used for statistical purposes to improve our website and services.

§4 Account Registration

When signing up, we collect information provided in the registration form (email, username, name, birthdate, address). We also store the IP address and date/time of registration to prevent unauthorized account creation. None of this data is transferred to third parties. Users can change or delete their information at any time. Account data is stored for at least 30 days. After 30 days without invoices or active products, users may delete their account and all associated data via the web interface, confirming the deletion with their password.

§5 Account Lifetime & Deletion

Client accounts are valid for a lifetime. Users can delete their account at any time after 30 days of registration via the web interface, confirming the deletion with their password. No account will expire automatically.

§6 Newsletter

If you subscribe to our newsletter, we require a valid email address and will verify ownership. We store the IP address and subscription time to prevent misuse. No other data is collected, and data is not shared with third parties. You can unsubscribe at any time via the links provided in each newsletter.

§7 Contact Forms & Comments

Data submitted through contact forms or comments is stored to facilitate communication or security enforcement. IP addresses are stored for security and legal reasons. No data is shared with third parties.

§8 Third-Party Services

Our website uses the following third-party services: - Google (Analytics, Ads, YouTube) - Instagram - TikTok - Discord These services may collect information as described in their respective privacy policies. We only use these services to improve our website or marketing, and data is handled according to GDPR guidelines.

§9 Data Subject Rights

You have the right to access, correct, block, or delete your personal data at any time by contacting info@xmbhosting.com. You can also withdraw consent for data processing at any time. In case of misuse or complaints, you can lodge a complaint with the Luxembourg data protection authority: Commission nationale pour la protection des données (CNPD).